eOutage Alert
UW Information Technology will post information on this page when there are major service disruptions that impact communications, computing, networking, and power.
Check eOutage Alert whenever possible if you have service issues to see if UW Information Technology is aware of the problem you are experiencing. For additional automated information regarding high priority incidents for UW Seattle, Bothell and Tacoma, please see the Service Status page. To report a new trouble, call UW Information Technology at 206-221-5000.
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Current Status
Changes to email forwarding are not fully propagating
Updated 04/26/24 at 12:26:00 pm
UW Information Technology is aware of an issue that is causing changes to email forwarding to not fully propagate within Proofpoint. This is resulting in some mail going to the old destinations and some going to the new destinations.
The Proofpoint vendor has implemented a fix that appears to address the issue, and UW-IT Engineers are continuing to investigate to assure the fix has resolved the issue.
The next update will be provided at 12:00 pm on Monday 4/29/2024 unless more is known earlier.
Next update: 04/29/2024 12:00 pm
For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.
Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report.
UW Information Technology is aware of an issue that is causing changes to email forwarding to not fully propagate within Proofpoint. This is resulting in some mail going to the old destinations and some going to the new destinations.
The Proofpoint vendor has implemented a fix that appears to address the issue, and UW-IT Engineers are continuing to investigate to assure the fix has resolved the issue.
The next update will be provided at 12:00 pm on Monday 4/29/2024 unless more is known earlier.
Next update: 04/29/2024 12:00 pm
For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.
Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report.
RESOLVED: Calls to UW-IT eFax customers are not going through
Updated 04/26/24 at 08:56:00 am
UW Information Technology has resolved the issue relating to an inability to receive inbound faxes at approximately 1:30PM on 4/24/2024.
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A solution was found after repairs to a faulty switch were completed by the vendor which have been tested and confirmed. As a result, the Incident is resolved.
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UW-IT will provide no further updates for this incident.
For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.
Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report.
UW Information Technology has resolved the issue relating to an inability to receive inbound faxes at approximately 1:30PM on 4/24/2024.
.
A solution was found after repairs to a faulty switch were completed by the vendor which have been tested and confirmed. As a result, the Incident is resolved.
.
UW-IT will provide no further updates for this incident.
For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.
Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444'>Submit an Incident Report.