eOutage Alert

UW Information Technology will post information on this page when there are major service disruptions that impact communications, computing, networking, and power. Information is also available by calling toll-free 1-866-368-8243.

Check eOutage Alert whenever possible if you have service issues to see if UW Information Technology is aware of the problem you are experiencing. For additional automated information regarding high priority incidents for UW Seattle, Bothell and Tacoma, please see the Service Status page. To report a new trouble, call UW Information Technology at 206-221-5000.

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Current Status

RESOLVED: UW Connect is down

Updated 01/23/19 at 01:35:00 pm

UW Information Technology has resolved the incident relating to the UW Connect Outage at approximately 1:20 PM today.

A solution was verified after the UW Connect Service Management service was successfully migrated to a backup data center. The solution has been tested and confirmed, and UW-IT is monitoring system health including the backlog of email into the UW Connect system.

UW-IT will provide no further updates for this incident. If you experience any technical problems, please email help@uw.edu.

For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.

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